A common manifestation is that the Hammer actions return the error “Exception: Type Error: undefined is not an object”. On the other hand, experience with our installer in CC versions indicates that many problems can be caused by lack of proper permissions during the install. As we now bypass AEM with a custom installer, this troubleshooting page is only half as long as it used to be! 4.0.5) had to do with the requirement that it be installed via Adobe Extension Manager. If you are trying to install into Photoshop CC20xx, you are on the wrong page! Your troubleshooting page is here.Īlmost all of the problems for the previous CS6 (v. These comments apply to version 5.0 for Photoshop CS6, released June 2, 2018. This page discusses what to do if the panel has been installed but certain features do not function properly. If you are having any difficulty with the previous version (4.0.5 for CS6) you should upgrade now. You can download the new version at our free resources page. Version 5 of the PPW Tools panel has just been released.
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